19 year old student died from sepsis after calling GP 25 times for appointment

A 19-year-old student died from sepsis failing to get a GP appointment, despite calling 25 time, an inquest has heard

A faulty phone system meant that Toby Hudson was unable to get through to the practice in Weymouth, Dorset. He tried again the next day, only to be told when he did get through that he could not get an appointment for 48 hours.

Hudson died on July 4th, 2019, two days after originally seeking help at Wyke Regis & Lanehouse Medical Practice.

The university student was told by the practice that because he was registered at his university home of Southampton, he would either have to wait two days to re-register, or go to an urgent care walk-in centre.

At the walk-in centre, he was wrongly diagnosed with tonsillitis, and given antibiotics by a nurse practitioner.

Hudson’s parents called 999 after his condition deteriorated and he became unconscious.

He suffered a cardiac arrest, but faced further delay getting to a hospital after the ambulance went to the wrong location.

Following a post-mortem, his death was found to be from multiple organ failure due to sepsis.

Dr Matthew Brook, a partner at the Wake Regis & Lanehouse Medical Practice, said at the inquest that the phone system had suffered problems due to the number of people trying to get through.